Hotel "Glarros Old Town” is located in the center of Tbilisi, at 15 Kote Abkhazi St. (near Freedom Square).
"Glarros Old Town” offers its guests 78 elegantly designed rooms.
This is a place where history meets modern elegance.
Hotel "Glarros Old Town” combines the atmosphere of the old city with a modern sophisticated style.
Our main value is Warm Hospitality and Creating Memorable days for our guests.
Hotel "Glarros Old Town” has restaurant and an open-air cafe-terrace, which offers guests breakfast and an “a la carte” menu.

We are announcing a vacancy for the position of Food and Beverage Manager.

Job Title: Food and Beverage (F&B) Manager
Department: Food & Beverage
Reports to: Managing Partner
Location: Hotel Glarros Old Town, Tbilisi

Position Summary
The Food and Beverage Manager is responsible for overseeing all aspects of the hotel’s F&B operations, including restaurants, bars, banqueting and in-room dining. This role ensures the delivery of exceptional guest experiences, operational excellence and financial performance in line with Hotel Glarros Old Town’s standards. The F&B Manager leads, trains and motivates the team while maintaining high standards of service, quality, hygiene and profitability.

Key Responsibilities
Operational Leadership

• Direct and manage daily operations of all F&B outlets (restaurants, bar, banqueting and room service).
• Ensure smooth coordination between kitchen, service and other departments.
• Monitor dining areas to ensure guest satisfaction and immediate resolution of complaints.

Financial & Business Management

• Develop, implement, and monitor annual F&B budgets, forecasts and cost control measures.
• Maximize revenue opportunities through menu engineering, promotions and upselling strategies.
• Analyze monthly performance reports (P&L, revenue, costs, inventories) and initiate corrective actions.
• Control food, beverage and labor costs in line with budgetary goals.

Team Management & Development

• Recruit, train, coach and develop F&B team members at all levels.
• Foster a culture of professionalism, teamwork and continuous improvement.
• Set departmental goals and conduct regular performance reviews.
• Ensure compliance with labor laws, health & safety and hotel policies.

Guest Experience & Service Quality

• Uphold and enhance service standards, ensuring personalized guest experiences.
• Oversee implementation of guest feedback systems (surveys, reviews, mystery audits).
• Introduce innovative F&B concepts, seasonal menu and special events to enhance guest satisfaction.

Compliance, Health & Safety

• Ensure strict adherence to hygiene, sanitation and safety standards across all F&B operations.
• Comply with HACCP, local regulations and international hospitality standards.
• Conduct regular inspections of dining areas, kitchens and storage facilities.

Strategic Contribution

• Work closely with managing partner and the stakeholder on hotel-wide strategies and brand development.
• Collaborate with Sales & Marketing to develop promotional campaigns and partnerships.
• Support hotel events, banquets, and conferences with high-level planning and execution.

Qualifications & Experience

• Bachelor’s degree in Hospitality Management, Business Administration or related field.
• Minimum 5 years of progressive F&B management experience, preferably in a 4–5-star hotel.
• Strong knowledge of F&B trends, menu design, cost control and operational systems.
• Proven track record in budget management, P&L analysis and achieving financial targets.
• Experience in staff training, leadership and team development.
• Excellent command of Georgian and English (both written and spoken).

Core Competencies & Skills

• Leadership with a hands-on, guest-oriented approach.
• Strong business acumen and financial awareness.
• Excellent organizational and time management skills.
• Effective communication, negotiation and interpersonal skills.
• Knowledge of POS systems, MS Office and hotel management software.

Key Performance Indicators (KPIs)

• Guest satisfaction and review scores.
• Achievement of departmental financial targets (revenue growth, cost control, profitability).
• Employee engagement, retention and performance levels.
• Compliance with health, safety, and hygiene standards.
• Successful execution of events, promotions, and service innovations.

Interested candidates are kindly requested to send their CV to the following email address - e.machavariani@glarros.com
Indicate the job title in the subject field.

By submitting your data for this vacancy, you confirm that you agree that Hotel "Glarros Old Town" will collect, process and store the submitted information (CV) in accordance with international data protection standards and the current legislation of Georgia in order to carry out the procedures necessary for your employment. Personal data will be used only for the stated purpose and will not be transferred to a third party without your consent.