Front Office Receptionist in Gudauri
Hotel Alpina
თარიღები:
07 ივნ - 06 ივლ
მდებარეობა:
გუდაური
კატეგორიები:
ტურიზმი/სასტუმრო/რესტორანი/კვება 
ქვეკატეგორიები:
მიმღები (Front Office)
დასაქმების ფორმა:
სრული განაკვეთი
ენები:
ქართული ინგლისური რუსული
აღწერა:

Company: Hotel Alpina

Title: Front Office Receptionist

Department: Front Office

Reports to: Front Office Manager

Location: Gudauri


Required Skills:

  • Experience in front desk and customer service capacities;
  • Hands-on experience in giving information to visitors and answering questions;
  • Fluent English,Russian and Georgian;
  • Highly skilled in handling incoming calls and routing them appropriately;
  • Experienced in working with hotel property management system, such as Fidelio.
  • Able to maintain an organized reception area;
  • Strong interpersonal and communication skills;
  • Can-do attitude and ability to think outside the box;
  • Able to stand for extended periods of time;
  • Good understanding of front desk operations;
  • Good time management skills;
  • Good organizational skills;



Main responsibilities:

  • Greet, register, and assign rooms to guests;
  • Manage the registration process;
  • Handle guest check-ins and check-outs appropriately;
  • Operate hotel switchboard, take calls and provide information and transfer calls;
  • Take reservations over the telephone, through emails and in person;
  • Answer inqueries regarding the hotel’s services, charges, dining facilities, sports facilities and travel directions;
  • Compute bills and take payments;
  • Provide guests with directions around the hotel;
  • Contact housekeeping and maintenance departments when a problem is reported;
  • Balance payments at the end of the shift and generate accounting reports for the benefit of the next shift;



Please send your resume to the following email address: gen.manager@hotelalpina.ge

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