Front office Manager
თარიღები:
23 სექ - 22 ოქტ
მდებარეობა:
თბილისი
კატეგორიები:
ტურიზმი/სასტუმრო/რესტორანი/კვება 
ქვეკატეგორიები:
მიმღები (Front Office)
დასაქმების ფორმა:
სრული განაკვეთი
ენები:
ქართული ინგლისური
გამოცდილება:
5 - 7 წლამდე
აღწერა:

Hotel Monograph is pleased to announce an opening for the position of Front office Manager.

 

Location: Tbilisi

Employment form: Full-time

 

KEY RESPONSIBILITIES

  • Oversee the management of Front Office operations.
  • Oversee the exhaustive Preventive Maintenance System and ensure that all qualitative and time related KPI’s are being met.
  • Provide a professional, advisory and executive support service to the assigned supervisor to assist in meeting strategic goals.
  • Work with sales to manage the development of new products and services.
  • Manage the delivery of high-quality service to guests.
  • To plan, direct, control and coordinate the activities of all personnel engaged in the lodging, particularly Front Office division to insure an efficient and profitable service.
  • To establish a Manual on all operations and service.
  • To ensure high service standards in all areas of responsibility.
  • Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue
  • Assume overall responsibility for maintaining standards to ensure furnishings facilities and equipment are clean, in good repair and well maintained
  • Schedule and regularly conducts routine inspections of areas under his/her control
  • Know system recovery procedures
  • Interpret computer reports
  • Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of departmental employees

 

PROFILE

  • Must have minimum of 5 years in various 5-star rated international properties
  • Must have multi cultural experiences, exposed to a variety of different countries and working conditions with a variety of different culinary values
  • Must have a good sense of diplomatic leadership of a multinational crew serving a multinational clientele
  • Must have a very good knowledge of establishing Policies and Procedures, Job Descriptions, Standard Operating Manuals, and evaluating Department Head’s performance
  • Must have carried financial responsibility
  • Excellent communications skill for both English and Georgian, written and verbal. 
  • Must have preferably working knowledge of PMS OPERA
  • Able to work under pressure and long hours
  • Self-starter, results oriented and  team player
  • Pleasant personality with good organizational skills
  • Excellent and proven problem-solving skills
  • Independent and self-motivated with good communication, presentation and interpersonal skills and able to train as such in the team
  • Energetic, result-oriented and prepared to face challenges – irrelevant of consequences
  • Resourceful and reliable in meeting objectives and expectations
  • Actions and implements training resolves on a daily basis to ensure an excellent working department.
  • Must have good knowledge of modern technologies applied within the room’s division area.
  • Should have hotel opening experience in either Assistant Front Office Manager or Front Office Manager Role.

 

 

 

Please send your resume with picture to: hr@monographtbilisi.com

Please indicate the position title in subject line, otherwise your application will not be considered

 

 

 

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