JSC Château Mukhrani is pleased to announce a vacancy for the position of Guest Relations Officer / Guide
Department: Tourism
Duty station: Vill. Mukhrani , Mtskheta, Georgia
Position type: Full-time
Monthly Salary: 1200 GEL

MAJOR RESPONSIBILITIES
What will I be doing?

• Maintain the detailed knowledge of the company's products (history, wines, and touristic products)
• Lead the tour of the Chateau Mukhrani castle, cellars, vineyards, and winery.
• Host the wine tastings
• Deal with customer enquiries and aspire to meet their expectations
• Generate customer feedbacks.

Job Requirements
What are we looking for?
To fulfill Guest relations officer role successfully you need to have the attitude, behavior, skills, and the following values:

• Fluency in Georgian, Russian, and English languages is a must
• Effective oral communication skills
• Excellent customer service skills (this includes customer needs assessment, meeting quality standards for service and evaluation of customer satisfaction)
• Have a pleasant personality
• Readiness for professional and personal development
• Have a team spirit and personal commitment
• High responsibility
• Ability to approach work with energy, commitment and a positive, constructive attitude.

What we offer?

• Opportunity to get Sommelier status
• Special courses in wine tasting
• Transportation
• Free lunch
• Health insurance
• Discount on company products.

What will it be like to work for Chateau Mukhrani?
Château Mukhrani is the authentic, historical leader, in the Georgian wine industry. Since the very beginning, starting with its founder the Prince of Mukhrani, it has always been the leading brand, combining local traditions and contemporary technologies to revolutionize the quality of Georgian wines. Having its remarkable history, high-class image, outstanding quality, unique domain and cellars, Château Mukhrani is today a leading Georgian wine producer and tourism destination place.

Applicants interested in this position, whose qualifications match the requirements, are welcome to send their CV/resume to recruitment@mukhrani.com. Please indicate the position you are applying for in the subject field of the e-mail, otherwise your application will not be considered.
Only short-listed candidates will be contacted for an interview.